How Hard Is It For You To Understand?

Been working as an academic is great. I am able to meet a lot of new people, have more opportunities to explore and to learn about human behavior and also to keep up with the current trend.

However, sometimes I still don’t get what’s on their head. How people actually function. Do they use their logic more or feelings more? Do they also put their ego over other people? Why are you so selfish?

It’s not me trying to complain but here I am to understand and to tell what I do think about it. As an academic, sometimes I do get an email from a student who needs clarification of a material which is normal and here what I’m for. Also, some others asked me to put them into a group for group assignments and all. They demand the reply straightaway as if they’re texting their mates. In the working life, if you are lucky and if the other person is able to make a reply, you can expect to get your answer within the next 24 hours or the next working days.

businessopeninghours-180x180

What I meant by working days is normal working days which is Monday-Friday up to 5/6pm. Don’t expect us to reply you within the next hour if you emailed us at 8pm on Friday night. Well, academics are human too. We have our own personal life. Yes, we are meant to take care of our students but do you actually realise that we also have other commitments and have other things that we need to look after too? Continue reading “How Hard Is It For You To Understand?”

A Man Of His Word

Nope, I’m not talking about the book series by Dave Duncan – I haven’t read the books myself. This is something that I really find it interesting and the value that I hold since I was young.

My grandpa was a strict man. I lived together with him since I was born until I moved to Australia to pursue my bachelor degree and he went back to heaven.

Anywayyy, my grandpa taught me to always follow the rules. One of the rules is to always keep my word. Don’t give empty promises. If I promise to come to a meeting then I will come on time. I rarely take things for granted so when I was younger I had a lot of disappointment because I trusted people’s word. I thought if they promised that they will come or to do something, they will do. In the adult world apparently, it acceptable to miss the deadline or to give away empty promises. The answers of an invitation could only just because it is a courtesy for you to answer the question now so just he/she won’t bother you with another question or nag then ask you to come.

CJeWn7oWsAA3KEM

That’s maybe an easy way out but hey you cannot treat everyone like that always. People have their own limit and by keeping on repeating what you’re not supposed to do will create a certain image – not a good one I would say.

I have been dealing with lotsa friends that said he/she will come to have dinner together told us to lock the date but just a couple of days before the meeting, he/she will suddenly disappear without saying anything. That’s annoying. I might be able to do something better or to make an appointment with another person instead or even to have some rest. Why bail out at the last-minute?

Continue reading “A Man Of His Word”

Summer Days And What To Do With Them

Some tips to enjoy the holiday! 🙂

XP NUGGETS

This’ll be a pretty straightforward one, so sit back, relax, and (hopefully) enjoy! Over here in the Pacific Northwest, the days have been getting significantly longer and people have been complaining less and less about the all-too-familiar Washington rain. I can’t complain one bit. The state’s beautiful with terrible weather, so you can imagine how things go when the clouds decide to stay home.

So this is only my second post here, but if there’s one thing you know about me, it’s that I love trying new things. Therefore, I’m not gonna sit here and tell you to go on a hike or hit the beaches. Literally, everybody and their mother knows what to do on a sunny day. However, if you’ve never been to a certain view or splashed around at a certain beach, by all means, go there. No plans, though? I’ve got you covered.

I don’t mean…

View original post 665 more words

Observation vs Reality

As a person, I am someone who prefers to observe the situation first before making any move. Ever since I was a kid, before I decided to be friends with anyone, I will keep an eye on that particular human being and see what sparks my interest. If after going throughmagnifying-glass-203x300 all my judgment, he/she is not a harmful person, then why not be friends.

You know not everyone could be friends with every single person they have met, and I am one of them. Let’s say when I’m filtering your attitude and manner and actions then I find out that you did something that I don’t particularly agree with, then I will take a step back to re-evaluate what have happened. If you are doing something that could turn over the table, then let’s talk so I will be able to know you better!

Sounds so weird, geeky and very judgmental? Ah well, that’s your own judgment and conclusion. To me, that’s just because I am trying to be careful and to protect myself from harmful pieces of stuff.

Alrighty-o so why do I want to talk about observation?

Continue reading “Observation vs Reality”

Walk With Your Mind, Run With Your Heart – Benjamin Kheng

Just a couple of days ago before I went to bed I came across this video. I rarely watch TED Talks in the past few months and to me to really understand the content I gotta spend some time to really listen and must have the willingness to understand.

I can understand jokes or memes quite quickly but to understand and being engaged to serious stuff – especially those in which I don’t even retain the basic of knowledge of it but do have an interest in – will definitely take some time and a good amount of effort to grasp the idea.

So here we go…

I’m into song covers and one day I listened to The Sam Willows from Singapore and they are good and talented. Then not long after that, I searched about who they are actually as well as their current projects and one of the members really caught my attention. He is Benjamin Kheng, ¼ of The Sam Willows. He was featured in some of the videos made by popular YouTubers like Wong Fu Productions and LeendaDProduction and has a soothing voice and a good-looking face too (bonus)!

Then I watched two web series by Tree Potatoes and Ben was the main lead there too. Just because of these reasons, I decided to watch the TedXYouth to know more about Ben, also was curious what sort of experience he was about to share.


Walk With Your Mind; Run With Your Heart – Benjamin Kheng

Long story short, I went to YouTube again and remembered that I haven’t finished watching the video so re-watching it sounds like a good thing.

It really struck me hard especially those towards the end at around minute 19.00 point.

“I still hear the noise, I still fight the demons. But it gets better every day. Bob Marley has a quote: people will always hurt you. You just need to find the ones worth suffering for.”

“What about you? What do you wanna be? What kind of legacy do you wanna leave behind?”

I’m always reminded to leave a great and memorable legacy and here I am being asked such a question makes me think even harder of what am I capable of doing to do good deeds? To leave a great legacy?

Not long after that, he said “Work your butt off and LEARN WHAT YOU NEED TO LEARN! Get up on that stage with your heart and run. Walk with your mind and run with your heart”

Someday in the future when I look back, I know I will be able to find my way to get to my destination. We are the main lead of our own life story and we are also the writer. Make the most outta it.

Another quote from Ben Kheng: make peace with your heart, and you will always be rich.

Closing One Chapter

Usually, around this time of the year, I am very busy with a lot of things going on in my life. It’s starting since 2015 when I first joined the choir in my church, and ever since then, I started to sing regularly every Sunday.

Those people in the choir have become my friends, my family, and my shelter. I spend a lot of time with them and I don’t really mind doing work for them if it’s really necessary. Most of the time I will be with this second family as my family is back home.

During Easter, as a Catholic, we usually have what we call it a Holy Week. It’s that time of the year where we are preparing our heart and to mourn and “reborn” as a new and better person. Every single year, the admins will be exhausted to prepare everything to run smoothly. This year is no different and we prepared a trip to go to Gippsland in Victoria after Easter to bond with other members of the church.

As one of the organizers, my friends and I spent a lot of time together. We tested the game, keep on updating our budget and to get the timing correct for every single activity we were going to do there and prepare the food and logistics. While spending a lot of time with them frequently, there is an attachment feeling whereby it felt weird when I went back home again and be by myself again. I’m so used to wake up and see them straight away, or to have our meals together, or to queue to shower and brush our teeth.

It feels like we have to go back to reality, to deal with our assignments and works again. Though we end up trying to even stay back to have meals together whenever we can, it still feels a bit weird. Continue reading “Closing One Chapter”

Standing Still

Most of the time you will be exposed to different kind of things and people with a great variation of personalities. These people have their own thoughts and you cannot always guess and understand what they are thinking. As we move on to a different stage of our lives, we will meet more people and will adapt ourselves to different environments as well.

Some people around you may think that you are doing such a great job and some will look upon you and let yourself be the role model. Do great things and always give your a thousand percent no matter what.

By being exposed to a lot of challenges and these different opinions, you might find some will not agree with you and have a completely different perspective and idea. That’s life. Your proposal may not be the best one, but if you really put your mind and effort into making that come true then I believe it will be a great work because you have given your all.

Not everyone will be pleased with what you have done, even after you’ve been working on it nights and days, even maybe years. Again you will not be able to please everyone in the end. Do value those that respect you and adore your work. It will not hurt to listen to some comments and suggestion from those who don’t really find your work interesting. You can improve through their comments and do even better.

Capturing everyone’s heart would be perfect, but that will not be the situation especially if dealing with a lot of people. Even if you’re with your closest friend, sometimes you gotta let her/him win as well because you value that friendship, isn’t it?

Those who are trying to crush you down and are saying that you suck will not be able to bring you down forever. You might have felt down and lost your confidence but all of that are for what? You will find your true value that you are fighting for. If it is for good deeds then keep it up.

It is true that what does not kill will bring you to the next level of challenges. Consider this as if you’re playing a game. You will need to pass a certain level to be able to do better and acquire new items and become stronger right? Even after your game was over and you want to start again, you already know what you should do to conquer the level. It’s the same as life.

Those challenges you’re facing and even if people mock you, prove them you’re actually doing well and will perform better. Stand still and someday when you’re looking back to the day when you were having a hard time, you will be surprised by how far you’ve walked and you have grown to who you are today – a stronger and better you.

Why you never ask?

A friend of mine visited me and we catch up till super late. It started with her asking me why I did not ask for her help when I needed her?

Since I was young, my parents told me to not bother other people and try to not give burden to others and I gotta be independent. Of course when I’m really struggling then I can ask for help.

One day, I with some friends were planning to have a BBQ party and we wanted to buy all the ingredients. It was a massive BBQ party for approximately 20 people so we were about to buy quite a lot of meat. Unfortunately, neither I nor this other friend is driving therefore, we asked another friend to drive us to the nearest shopping centre. However, the driver was late and our schedule was messed up a bit.

Later on that day, I told what happened earlier to my friend. Let’s just call her Apple.

She then said like this to me…

Continue reading “Why you never ask?”

That’s How You Treat People?

I have been working in the customer service field for approximately a year now. I did different kinds of stuff and have encountered a different kind of customers as well.

Back in my home country in Asia, the customer service role is not a prestigious role in which those are working for the position are considered to be “no-brainer” people. Usually, those who are working behind the counter are those people with no degree. Well, that’s wrong!

I have seen some of my friends working behind the counter and what’s wrong with that? Each one of them earned their bachelor degree and it does not mean they are not smart right? Maybe they are starting their career journey in customer service field and will move on to the next stage when they are ready later.

By working behind the counter, it also does not mean that you only can do simple stuff. They must be proven as the real problem solvers. Based on my experiences, every single customer has their own unique problems and enquiry. They have different traits and how they treat “us” is also different from one to another.

Some customers, especially those from Asia tend to not really appreciate the work of customer service people. They come to the counter with their money to pay the bills and all, but remember, if the officer is not going to serve you then you will have the trouble as well.

tips-to-deal-with-bossy-people1
Pic from: The Brunette Diaries

 

I have some customers where they just threw the things they are buying towards me, not because the distance was big but because they want to show their power. Lack of appreciation was shown.

Some other customers even yelled at me without me knowing what I did wrong. We are also human, and we are all having the same right to be treated fairly. Not because we aren’t professionals so you can treat us that way.

Every problem the customers gave us, must be solved quickly in order for us to serve our customers and to run the line. Even when you are having a rough day, you cannot mix your personal life with your working life. You might be angry at customer A but after he/she finish his/her business you must be ready to welcome customer B with a big smile and treat them with the right and fair standard.

Just recently when I was doing the balancing by the end of the day, one customer came and she missed the cut off time for one of the application and so I asked her to come on the very next day, especially if she was in a rush. She rolled her eyes at me and sighed. Well, I couldn’t do anything. She missed the cut-off time and I needed to do the balancing as well. She might have had a bad day herself, but yeah I wasn’t supposed to be one to put the blame on.

On the very next day, almost near the cut-off time she came again and met me. I guessed why she came and she said “oh you remember!” and gave me a huge warm smile. I processed her application and while I was doing it, she said “I’m terribly sorry for what happened yesterday. I did not mean to blame you but I ran from the other side of the building to get it done so I was angry at myself when I knew I missed the cut-off time.”

That was touching, to me at least. Not everyone can admit their mistakes and say sorry for the treatment they did. It is a good example of how people could change after one event, and how people actually CAN treat others the same way as she/he treats her/himself.

I also learned, if you don’t want to be treated badly by people, you should not start to treat people badly as well. It will get back to you eventually.

Another time, a lady came to me and said thanks for the other day. I couldn’t remember her face and what she meant so she told me that I gave her an advice of what to do and she was so grateful for that. Being grateful because of a simple thing is not hard, eh?

I’m not saying that all customers treat the customer service officers badly, I have met some people which they are very nice and really thankful for you assistance.

I also learned to treat others fairly. You might not know what kind of person he/she is, what kind of life they are living, what kind of day they have been going through. Maybe they even have earned their degree in one of the most popular educational institutions. Who knows?

Also how people dress up should not make you have a particular image. I saw people dressing up casually and end up buying luxurious items. I think that’s the definition of not judging the book by its cover.

So yeah, starting from now on everytime you treat people other than your family and friends, you can try to treat them fairly and see how things could change to a better way 🙂

Remember, people will treat you the same way as you treat them. Appreciate even more and be grateful for what you have, even for the simplest thing you have. A simple hello and thank you will do!

hand-painted-thank-you-design_1095-239

You MUST!

You did not misread the title. Well, not everyone should really say that you MUST do something specific, especially if you’re not willing to do so. Yes for some occasions and some cases – for example when you are sick – then you have to follow the rules.

Originally rules were created to put everything in place, to give guidelines. Some rules are too strict and it will not let you to freely move. It created the boundaries of what you must do and what you actually could do. And because of these boundaries too, you might not be able to see your actual potential and therefore, it will be hard for you to climb the invisible ladder to move on to the next step.

Most of the kids were told that they got to be somebody their parents wanted. To make it simple, I still remember a story of my friend (let’s call her A), when she was in year 8 her mum required her to always follow this one girl (B) in our school, just because B was a smarter and an extroverted one. Continue reading “You MUST!”